Job Function
The store Coordinator is responsible for multiple Retail Stores in the assigned area. This role will oversee store management in attaining maximum profitability and productivity as well as implement and maintain company policies for stores within an area. The store area supervisor provides direction and consultation to Store Heads within a geographic area to ensure the delivery of superior service and products as well as maximize profits. This role also performs human resources functions to ensure that staff are selected, trained, counseled, and rewarded to maintain performance standards.
Responsibilities
Oversee all store operations in assigned areas on a daily basis
Be a role model and administer company policies and procedures
Establish store level of expectations and guidelines
Assist the Store Heads in evaluating sales trends and creating methods for sales growth
Monitor inventory control and meet inventory goals
Remain current on new products, demonstrate knowledge of products
Develop and implement all SOPs regarding operational and ensure optimal and effective day-to-day operations
Investigates, resolves, and responds to customer complain
Conduct disciplinary actions as needed
Responsible for continuous improvement and working towards sales targets and cost budget
Requirements
Bachelor's degree, or equivalent work experience
Minimum 5 years of multi-store management experience in the retail industry
Minimum 3 years of direct supervisory experience
Strong analytical thinking, managerial, and communication skills
Strong operational skills and knowledge of sales techniques in a customer-service environment
Results orientation, demonstrates a sense of urgency to overcome obstacles and achieve measurable results
Proficient in Microsoft Office products: Excel, Word, Outlook, and PowerPoint
Highly professional and self-confident, ethical with unquestioned integrity
Excellent communication skills, both written and verbal
Ability to drive continuous improvement
